The Phantom's representative [has] contacted me and booked us for a service; it would be covered by the warranty, so no cost to us. So now the retractable screen doors have been FIXED! and working beautifully again! The technician told us to spray the track(with the lube that he provided) often and to be cautious when we 'hold' the lever when opening and closing. Overall we are satisfied.

Jane L., Toronto, ON

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